Allina Health is dedicated to the prevention and treatment of illness and enhancing the greater health of individuals, families and communities throughout Minnesota and western Wisconsin. A not-for-profit health care system, Allina Health cares for patients from beginning to end-of-life through its 90+ clinics, 13 hospitals, 16 pharmacies, specialty care centers and specialty medical services that provide home care, senior transitions, hospice care, home oxygen and medical equipment, and emergency medical transportation services. Allina Health is a vibrant, growing organization with opportunities to suit your professional skills and a diverse work environment to match your specific interests. We believe employees are our greatest asset and are dedicated to helping you develop and maximize your professional skills.
The Commons, located in Minneapolis, is the headquarters of Allina Health, a not-for-profit health care organization serving patients and communities. Approximately 1,600 corporate and administrative service employees work at offices within Midtown Exchange, the site of the historic Sears retail complex at Chicago Avenue and E. Lake Street. This community landmark, adjacent to the campus of Abbott Northwestern Hospital, part of Allina Health, is the second largest building in Minnesota and includes offices, an internationally themed public market and residential units.
•Provide patient care support and assist providers as instructed by the physician, provider or RN
•Room patients, manage patient flow and obtain adequate patient medical information/data
•Receive or initiate patient phone calls and follow practice or protocol while gathering pertinent data regarding the reason for call or patient request
•Actively engage in Team Communication, huddles or other activities
•Schedule/cancel appointments for existing patients following standard practice
•Clean, prepare, organize and re-stock exam rooms
•Perform other duties as assigned
•Graduate of an accredited Medical Assistant program that meets Allina Health requirements for education programs
•Under 6 months of Medical Assistant experience
•Experience working with electronic medical records program preferred
•Utilize customer service skills in order to positively impact the experience of care for our patients, external customers and internal service partners
•Establish and maintain effective communication and excellent customer service skills
•Respond to various patient needs
•Communicate and work within a team environment effectively
•Perform vital signs, documentation, infection control, medication administration and emergency procedures (IE: CPR).
•Maintain good organization, problem solving and judgment
•Follow all procedures and protocols for assigned work area
•Standing for long periods of time with some bending, stooping, and stretching
•Lifting patients to a maximum of 32 lbs. except in an emergency (i.e. patient falling)
•May lift items up to 50 lbs.
•Keyboard and navigate within an electronic medical record work environment
•Medical Assistant: must obtain AAMA certification or AMT Registration within 6 months from date of hire.
•Non-Certified only through acquisition or grandfathered by special exception
•BLS certification within 30 days of hire
Varies by clinic hours.